64409 Other customer and information services representatives
No. NOC 64409 is not on the high-wage list.
Not on the list TEER 4
TEER 4 and 5 work does not count as skilled Canadian experience for Express Entry.
Calculate my score with this NOC
Example job titles
- accounts information clerk
- bus information clerk
- complaints clerk - customer service
- contact centre agent - customer service
- courtesy desk clerk
- customer service representative - call centre
- enquiries clerk
- information clerk - customer service
- lost-and-found clerk
- order desk agent
- public relations clerk
- tourist information clerk
Main duties
- Customer services representatives in retail establishments
- Answer, in person or on the phone, enquiries from customers
- Investigate complaints regarding the establishment's goods, services and policies
- Arrange for refunds, exchange and credit for returned merchandise
- Receive account payments
- Receive credit and employment applications.
What changes on November 3, 2026
- A new Labour Market Integration factor replaces the Canadian work experience points.
- Canadian experience in a high-wage occupation adds 20, 40 or 70 points on top of work-length points.
- A job offer in a high-wage occupation gives 50, 70 or 100 points, and no LMIA is needed.
- The two routes do not add up. You get the higher one: up to 150 points (140 with a spouse).
- Invitation rounds pause for up to two weeks while IRCC recalculates every profile.
Other occupations
64100Retail salespersons and visual merchandisers64101Sales and account representatives - wholesale trade (non-technical)64200Tailors, dressmakers, furriers and milliners64201Image, social and other personal consultants64300Maîtres d'hôtel and hosts/hostesses64301Bartenders64310Travel counsellors64311Pursers and flight attendants64312Airline ticket and service agents64313Ground and water transport ticket agents, cargo service representatives and related clerks64314Hotel front desk clerks64320Tour and travel guides